Customer Support

Customer Service    

One of the pillars of our market reputation is our customer service. Click here to send service request via email to one of our engineers, or call +1 972-915-3669. Engineers are available 8:00 am to 6:00 p.m. Central Standard Time (GMT-8).

Remote Support   

We also offer remote support services. Go to support.orbitalsystems.com to download our remote keyboard sharing software to your computer or EOS FES system. Remote service is available by appointment only. Click here to request an appointment or call +1 972-915-3669.

Service Parts   

We maintain a complete inventory of spare parts for all of our Positioners and Direct Broadcast Systems.

SERP Description   

Orbital Systems provides phone and email customer service, remote support services via support.orbitalsystems.com, and a full inventory of service parts.